Analytics
Path analysis
A user path (also known as ‘user flow’) is a visual representation of what happens when people use your website or app. Often used to find areas where users bounce/drop from the app/website
Sentiment analysis
A Sentiment Score Chart is an approach to quantify and visualize qualitative data. It provides a means to understand the emotions users shared during qualitative feedback sessions, or open-ended responses on a survey. By segmenting out these areas in a polarized histogram, team members can more easily identify the positive and negative portions of their product.
Heatmaps
A heat map is a data visualization that shows how website users click, scroll, and move on the page. The ‘heat’ part of the name comes from the color scale: red depicts popular (hot) areas of the page, and blue less popular (cold) areas.
If you would like to see more information some of this sentiment is available in the data download.
Eye tracking
Eye tracking is a technology that measures eye movements and makes it possible to know where a person is looking, what they are looking at, and for how long their gaze is in a particular spot.
A/B testing
A technique of showing two or more variants of a design to users at random to find out which one performs bettert
Search-log analysis
Your website’s search engine can tell you what your web visitors want, how they look for it, and how well your content strategy meets their needs.